We begin processing orders quickly but contact us at info@maktubcharms.com within 12 hours and we’ll do our best to help.

Yes! You can add a gift message or choose gift packaging during checkout.

Our pieces are crafted from high-quality stainless steel and plated in gold or rhodium,
designed to last with proper care.

Yes, our jewelry are safe for most skin types. However, we always recommend checking
individual product descriptions.

CARING AND STORING
Any lotions, deodorants, perfumes, household items can seriously harm your
gold plated jewels and discolour them over time.

We recommend removing your jewelry before showering, swimming, exercising,
or washing your hands frequently. Prolonged exposure to water and moisture can reduce
the lifespan of your jewelry.

Store your jewelry pieces individually, you can keep them in our Maktub pouch so
that they don’t rub together, scratch or tangle.

Remove jewelry when sleeping.
Always remember that your jewelry should be the last thing you put on and the
first thing you take off when dressing.

CLEANING
After wearing, clean your jewelry carefully with a soft, non-abrasive jewelry cloth. This
helps maintain or bring back its shine.

Yes.

Custom or personalized items are not eligible for return under EU law. This is clearly
stated in the return policy.
Return shipping costs are the responsibility of the customer, unless the item arrived
damaged or faulty in which case, we’ll take care of it.

We begin processing orders quickly but contact us at info@maktubcharms.com within 12 hours and we’ll do our best to help.